Frequently asked questions
Do you require a deposit? +
Yes: all projects require a 50% deposit upfront before work begins, with the balance due on completion. For ongoing retainers (marketing, hosting & maintenance), billing is monthly in advance.
Can I get a custom quote? +
Absolutely. The prices above are starting points. Complex projects, multi-service bundles, and large-scale builds are all quoted individually. Reach out and we'll put together a tailored proposal within 48 hours.
How long do projects typically take? +
Starter websites typically take 1–2 weeks. Growth tier builds are 3–5 weeks. App builds range from 6–16 weeks depending on complexity. We'll provide a detailed project timeline before any work begins.
What payment methods do you accept? +
We accept bank transfer, PayPal, and major credit/debit cards. All invoices are issued in USD unless otherwise agreed. Multi-currency invoicing (XCD/TTD) is available for clients in the Caribbean region.
Can I combine services across categories? +
Yes, and we recommend it. Clients who bundle web development with design and a marketing retainer typically see far stronger results. We offer multi-service discounts for bundled packages. Ask about our growth bundle when you enquire.
Are retainer contracts long-term commitments? +
Marketing retainers have a 3-month minimum commitment. SEO and paid ads require time to show measurable results. Hosting & Maintenance plans are month-to-month after the first month, with 30 days notice to cancel.